Payment Methods Accepted on Benna: A Complete Guide for Saudi Customers

Benna offers a variety of secure payment methods to make purchasing construction materials as convenient as possible for customers across Saudi Arabia. Whether you are an individual homeowner or a corporate contractor, you will find a payment option that suits your needs.

Accepted Payment Methods on Benna

1. Credit and Debit Cards

Benna accepts all major credit and debit cards including Visa, Mastercard, and Mada (the Saudi national payment network). Card payments are processed through a secure, PCI-DSS-compliant payment gateway, ensuring your financial data is protected at all times.

2. SADAD

SADAD is Saudi Arabia's electronic bill payment system operated by the Saudi Central Bank (SAMA). To pay via SADAD, complete your order on Benna, note the payment reference number, then log in to your bank's online portal and complete the payment under the 'SADAD Payments' section. Payment is typically confirmed within 24 hours.

3. Bank Transfer

For large orders, bank transfer is an ideal option. After placing your order, Benna provides the company's bank account details for a direct transfer (IBAN). Upload your transfer receipt through the platform to confirm your payment. Orders are processed after payment verification, typically within 1–2 business days.

4. Cash on Delivery (Selected Areas)

Cash on delivery is available for selected vendors and delivery areas within Saudi Arabia. This option is particularly useful for first-time customers who prefer to inspect the goods before paying. Check the product listing to confirm if this payment method is available for your order.

VAT on Building Material Purchases

All purchases on Benna are subject to Saudi Arabia's 15% Value Added Tax (VAT) as required by the General Authority of Zakat and Tax (ZATCA). The VAT amount is clearly displayed at checkout before you confirm your order. VAT invoices are available for download from your account dashboard for business accounting purposes.

Payment Security on Benna

All online payments on Benna are secured with SSL encryption and 3D Secure authentication for card payments. Benna does not store your full card details on its servers. Your financial security is a top priority, and all payment processors used by Benna comply with international security standards.

What to Do If Your Payment Fails

• Check that your card is enabled for online transactions (contact your bank if not)

• Ensure you have sufficient funds or credit available

• Try a different payment method if the issue persists

• Contact Benna customer support for assistance with payment issues